The art of communication is the language of leadership. Managers need to be able to influence others to get things done through effective communication. One of the major causes of miscommunication is differences in personality. By understanding the various types of personalities, managers can be flexible in communication to accommodate different needs.

In the course, participants will learn more about their personality, using DISC profiling tool, so as to be able to understand their impact on others and also take other personality types into consideration during communication.

 

Overview

Training Objective

Participants will learn more about their personality, using DISC profiling tool, so as to be able to understand their impact on others and also take other personality types into consideration for effective communication and leadership.

Benefits of Attending This Programme

  • Improve communication with others at work
  • Improve leadership skills by leverage strengths of staff
  • Develop staff effectively
  • Strengthen team effectiveness

Programme Outline

  • Understand factors affecting human behaviour
  • Components of communication
  • Common barriers to communication
  • Using DISC profiling system to understand how one’s personality impacts self and others
  • Strengths and Development Areas for each personality type
  • Harness the differences in personalities
  • Able to adjust leadership style based on different personalities of staff

Methodology

To encourage transfer of learning in the workplace environment, the programme incorporates:

  • Interactive discussions and exercises
  • Skill practice and checklists
  • Video

Date

14 May 2018

Course Duration

1 Full Day; 9am – 6pm

Who Must Attend?

Managers, Supervisors and Leaders who would like to lead and communicate more effectively with their staff

Course Fees
(Excluding GST)

S$550 (includes DISC profiling fee)

Certification

Certificate of Attendance

Refreshment

Coffee & tea with snacks provided during the morning and afternoon breaks

Secure your seat !

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