Do you dread conducting appraisal sessions? Appraisal sessions can be a leader’s powerful tool to motivate staff towards high performance.

In the course, participants will learn how to apply the SMART model for setting performance goals, give constructive feedback and conduct appraisals discussions effectively.



Training Objective

Participants will learn the performance management process which includes goals setting, feedback, appraisal discussion in a confident and skillful manner

Benefits of Attending This Programme

  • Alignment of objectives to meet organisation’s strategic plans
  • Acquire feedback and coaching skills to motivate and engage staff
  • Retain staff through learning and career development

Programme Outline

  • Adopt a holistic framework and positive mindset towards performance management
  • Align objectives of organisation, self and team members to meet organisational goals
  • Effectively set SMARTER objectives and obtain commitment from staff to achieve them
  • Give constructive feedback and coaching to support staff performance
  • Apply a comprehensive and structured approach to ensure a fruitful outcome from the appraisal discussions.
  • Use the appraisal discussions to develop staff potential and engage in career discussion
  • Apply different interventions to handle high, average and low performers


To encourage transfer of learning in the workplace environment, the programme incorporates:

  • Interactive discussions and exercises
  • Skill practice and checklists
  • Video



Course Duration

1 Full Day; 9am – 6pm

Who Must Attend?

Anyone who needs to provide feedback on staff performance

Course Fees
(Excluding GST)



Certificate of Attendance


Coffee & tea with snacks provided during the morning and afternoon breaks

Secure your seat !

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